Shipping policy

Thank you for shopping with Holland & Wild. This policy explains order processing, shipping and how to contact us about your delivery.

Order Processing

Our current delivery settings use a 2 business day processing time, excluding holidays.

Shipping Methods & Delivery Times

Our United States shipping zone has Flat Rate Shipping configured with a 5–8-calendar day transit estimate following processing time.

Delivery times are estimates, not guarantees, and may be affected by carrier delays, weather, or other events outside our control.

Shipping Costs

The cost for shipping is a flat rate of $5.00, with the exception of our handcrafted essentials products.  Shipping costs for handcrafted essentials vary by size and weight.

Order Tracking

If you need help with your shipment status, email hollandandwild@icloud.com with your order number.

Shipping Destinations

We currently ship to the United States.

Address Accuracy & Order Changes

Please check your shipping address at checkout. To request an address correction, order change or cancellation, contact hollandandwild@icloud.com as soon as possible with your order number and the requested change.  Changes or cancellations can only be accepted prior to shipment pickup.

Lost, Damaged or Delayed Packages

For a delivery concern, contact hollandandwild@icloud.com with your order number, a description of the issue, and any tracking information available.

For damaged or incorrect items and return requests, please review our Refund policy.

Questions?

Contact Holland & Wild at hollandandwild@icloud.com. Please include your order number when asking about an existing order.